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Return or exchange policy apply to unworn merchandise
How our policies work
Exchange Policy: Do you love your purchase but need a different color or size? Exchange requests must be made within 14 days of when your order shipped.
Return policy: Returns must be made within 14 days from the day your order shipped to be eligible for a full refund.
Store credit is our favorite option, we highly encourage you to exchange for something you love. We will give you a $5 store credit to apply towards finding something you love.
You should expect to receive your refund within 72 hours of us receiving your return and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We ship within the US and Canada. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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