What is the "Box of love"?
Our box of love is curated to fit your style and lifestyle. Our team of style experts carefully curates your box of love based on your responses to our stylist questionnaire. We believe that a complete look will take the guesswork out of putting together a head to toe look and will strive to give you all the items you need to easily look put together.
Try before you buy,you have 3 days from the time the box arrives at your door to try on the items, keep what you love and return the rest. There is no commitment you can cancel at any time.
You can sign up for a monthly or a quarterly box. It's a $20 monthly membership fee is always waived if you keep an item from your box of love. If you love all the items in your box of love we will give you 20% off the total purchase.
What your collections are made of?
Our collections are great quality, the softest fabrics, and super low maintenance; we recommend washing our fabrics in cold water, preferably a gentle cycle, and hang dry.
The majority of our fabrics blends, we have a lot of pieces that are a polyester and rayon blend with some spandex.
We have new styles that hit the rack weekly keeping things new and fresh.
How to exchange my order?
Do you love your purchase but need a different color or size? Exchange requests must be made within 14 days of when your order shipped. Send an email to Malika@likalove.com to speak with our style experts who will help you with your exchange.
How to return my order?
Returns must be made within 14 days from the day your order shipped to be eligible for a full refund. If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. To initiate a return send an email to our style experts at Malika@likalove.com to receive a return label.
How to return my order for store credit?
Store credit is our favorite option, we highly encourage you to exchange for something you love. We will give you a $5 store credit to apply towards finding something you love. Send an email to Malika@likalove.com to speak with our style experts who will help you with your exchange.
When will I be refunded?
You should expect to receive your refund within 72 hours of us receiving your return and the time it takes your bank to process our refund request (5 to 10 business days).
How do I track my package?
Once your order has been shipped, you will be emailed a shipping confirmation including the tracking number for your package. Tracking information for your shipment will be updated and available within 24 business hours of shipment.
Alternatively, you can track your package by logging into your account, clicking on the tracking number attached to the order history.
Will I get charged for return shipping?
In order to qualify for free return shipping, your return package must be postmarked within the first 10 days of delivery using the return label we provide when you initiate your return.
Didn't get it postmarked within 10 days? If you choose to use our label, the label cost of $5will be deducted from your merchandise refund for each return package sent after the 10 day period.